Setup iPhones/iPad for COM Wireless

If you are renewing your Wifi certificate, you will need to clear out expired Wifi certificate. Click here for instructions.

These instructions apply to Apple iOS Devices (iPhone, iPad, iPod). You will use a setup wizard called Cloudpath XpressConnect to connect your device. You may also use these instructions to recreate your connection in the future. This may be necessary if you delete your connection or change your password. Please note that the "COM_Limited_Access" wireless is for onboarding purpose ONLY. You must complete your setup to join your assigned wireless network.

Step 1: Enable wireless on your device

    Verify that Wi-Fi is enabled.

   If your Wi-Fi is already enabled, go to Step 2. If disabled, follow instructions below.
   Go to Settings > Wi-Fi, the Wi-Fi option must be ON.

BYOD COM_Limited_Access

Step 2: Select COM_Limited_Access

    Within your Wi-Fi settings, select COM_Limited_Access from your list of available networks.
    The wireless login page will open automatically. This may take few seconds.
    If that does not work, open the Safari browser (other internet browsers may not work).
    You should be directed to the wireless login page. If you are not redirected automatically, go to
   The illustrations below show only Student configuration. Staff (Classified, Faculty, & Management) and Guest configurations are similar. Select your appropriate network access: you may be either Guest, Student, or Staff.


Step 3: Terms and Conditions

On the wireless login page:

    Read carefully the Terms & Conditions of using COM wireless
    Check I accept the terms of the End-User License Agreement, if you agreed.
    Click Start.
    Click OK at the notification prompt.


Step 4: Login credentials

 For the username, enter your MyCOM username (not your email address).
        Enter your MyCOM password in the password field. Only passwords are case-sensitive.
        Click Continue.


Step 5: Download configuration profile

You may be presented with a warning, while your device is trying to download the configuration profile. Please allow the process to continue.


BYOD configuration profile download warning

Step 6: Select your device

If you have Apple Watch or related devices, you will be prompted to select your device.  Please proceed to select your device.


BYOD choose a device

Step 7: Profile downloaded

You will be instructed to go to Settings for installing your downloaded profile.


BYOD profile downloaded

Step 8: Install profile

Please go to Settings and click on "Profile Downloaded" to continue the process.


BYOD install profile


BYOD install profile


You may have to enter your passcode, if any.


BYOD - Enter your passcode



BYOD install profile

Confirm the install by clicking Install at the next prompt.


BYOD install profile

If you have trouble installing the certificate, you may need to clear out any exisiting COM Wifi certificate. Click here for instructions.

Step 9: Complete install


Click Done



Step 10: Connect to the COM secure wireless

   A pop-up notification may open informing you that you still need to select a wireless network.
   Tap OK.
   A message with instructions will open. Please read the instructions.
   Go to Settings > Wi-Fi and select the appropriate wireless network.


Step 11: Confirm that you are connected



Open Safari and visit a web page to confirm that you are connected.