Blog Posts Tagged: End-User-Support

Source for Discounted Electronic Devices Pricing

If you are looking to purchase hardware device for personal use, our partners have extended special discounts for our staff and students. Please consult the following vendors' site at your convenience.

Self-service Application Catalog

The IT Department has pre-packaged a number of useful applications/programs to be installed at your convenience. The app catalog includes mostly productivity tools and utilities. All COM authenticated users (logged in) are permitted to use this web-based catalog.

Sources for academic software discounts

Educational software applications could be purchased from various sources.  For your convenience, the IT department has leveraged our Volume Licensing subscriptions to provide you discounts.  Because of the College’s Software Assurance benefits restrictions, the discounted software license will remain active, only if the student is currently registered with COM or if the staff is still employed. Alumni and retirees are NOT eligible under most programs.

Telephone System Upgrade Project

  Flashing message light on the Mitel phone Tue 8/16/2016 12:20 PM Dear users: We have noticed that some of your phone handsets are continuously displaying flashing light, even though there is no message waiting in the voicemail box. There is a simple fix to that glitch:

Wireless and Mobile Device Management Services

The COM IT Department has deployed a new tool for onboarding your personal mobile devices into the College wireless network.  The process is seamless and straightforward. Please use the below link to register your personal devices. Your College assigned laptops are exempted from this process; they should automatically be connected. Also, if you were part of the previous trial, uninstall the “XpressConnect” app from your personal mobile device, and re-download it from the provided link.