Welcome to the College of Marin Information Technology Status and Updates page.
This page serves as the central location for important campuswide technology notices, service interruptions, planned maintenance, security advisories, and operational updates from Information Technology.
Our goal is to provide timely, clear, and transparent communication to support students, faculty, and staff. During active incidents or outages, updates will be posted here as new information becomes available.
For urgent technical support, please contact the College of Marin IT Help Desk.
Canvas Update 4: Password reset for all MyCOM accounts
Friday, May 8, 2026, 3:30 PM
Current Status
Canvas continues to remain unavailable for College of Marin while the college continues coordinating with statewide cybersecurity partners, the California Community Colleges Chancellor’s Office, Instructure, and external cybersecurity advisors.
As part of College of Marin’s ongoing response to this cybersecurity incident, College of Marin IT will be requiring a password reset for all MyCOM accounts.
Why This Is Happening
While there is currently no indication that College of Marin internal systems have been compromised, proactively resetting passwords is one of the most effective ways to help protect students, faculty, staff, and college systems during incidents like this.
This step helps:
Reduce the risk of unauthorized account access
Protect user accounts and institutional systems
Strengthen the overall security of the College of Marin community
What to Expect
Beginning with your next login to the MyCOM Portal or district computers, you will be prompted to create a new password.
Since College of Marin uses Single Sign-On (SSO), changing your password in one place will automatically update it across connected college systems.
For Faculty and Staff
Faculty may continue communicating important updates regarding assignments, deadlines, and course materials through MyCOM webmail while Canvas remains unavailable.
For Students
Your instructors will be in communication via MyCOM webmail regarding assignment, deadlines and course materials.
Future Updates
Additional updates will continue to be posted to this page as more information becomes available.
Canvas Update 3: Access Remains Restricted
Friday, May 8, 2026, 10:30 AM
Current Status
While some colleges may already be restoring access to Canvas, College of Marin continues to follow guidance from the California Community Colleges Chancellor’s Office and cybersecurity partners before restoring broad access to the platform.
Our priority remains protecting our students, employees, and institutional data. Canvas access through MyCOM and SSO authentication remains restricted for non-administrative users while we continue evaluating the safety of the environment.
If you currently still have access to Canvas through an existing authenticated session, please log out immediately.
What College of Marin Is Doing
College of Marin Information Technology staff are actively coordinating with:
- The CCC Security Center
- The California Community Colleges Chancellor’s Office
- Instructure
- External cybersecurity partners
We are also reviewing additional security measures, including strengthened authentication controls and expanded MFA policies.
Important Security Reminder
Compromised email information has reportedly been used to target students with phishing emails requesting money or personal information.
Please:
- Do not click suspicious links or attachments
- Do not provide passwords or financial information through email
- Carefully verify unexpected messages before responding
- Use strong, unique passwords
- Enable multi-factor authentication whenever available
- Report suspicious emails to IT immediately
Future Updates
Additional updates will continue to be posted to this page as more information becomes available.
Canvas Update 2
Thursday, May 7, 2026, 8:00 PM
What Happened
Canvas experienced a significant cybersecurity incident impacting institutions nationwide. Information shared through statewide channels indicates threat actors targeted a vendor environment associated with the platform.
As a precaution, College of Marin restricted access to Canvas while additional information and guidance are reviewed.
What You Should Do
If you attempted to log into Canvas recently, please reset your College of Marin password and remain cautious of suspicious emails or unexpected requests for information.
Please do not attempt to log into Canvas until the college communicates that access has been safely restored.
For Students
Canvas course materials, assignments, and related services may remain unavailable during this incident. Faculty and staff have been encouraged to remain flexible and communicate directly with students whenever possible.
For Faculty and Staff
The College continues working to maintain instructional continuity and core support services while actively monitoring the situation.
Initial Alert: Canvas Service Interruption
Thursday, May 7, 2026
Canvas experienced a nationwide outage impacting institutions across the country.
As a precaution:
- Canvas was removed from MyCOM
- Users were advised not to attempt login until further notice
College of Marin IT immediately began coordinating with statewide cybersecurity partners and vendor representatives to assess the incident and determine appropriate next steps.
There are no further current alerts or notices.